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CV traktuje o twojej przeszłości. To taka rama, w którą wtłaczasz własną historię.
Pomyśl o swych wrodzonych i wyuczonych umiejętnościach oraz doświadczeniach zawodowych i osobistych… Z których z nich jesteś dumny?
Które z twoich zawodowych dokonań jest szczególne i wyjątkowe?
Weź kartkę papieru i zapisz wszystko, co ci teraz przychodzi na myśl.
W czasie wykonywanie tego zadania warto podeprzeć się konkretami i liczbami – przypomnij sobie daty, procenty, kwoty pieniężne, nazwy, marki, itp.
Wolontariat, prace społeczne, nieodpłatne
- Czy świadczyłeś nieodpłatną pracę na rzecz jakiejkolwiek organizacji czy instytucji?
Edukacja
- Czy w czasie studiów pracowałeś? Jeśli tak, to czy w tym czasie awansowałeś lub miałeś szczególne osiągnięcia?
- Czy zdobyłeś jakieś stypendium?
- Czy uczestniczyłeś w pracach komisji, komitetów, stowarzyszeń uczelnianych, itp.?
- Czy zdobywałeś nagrody za wyniki w nauce?
- Czy zdarzały ci się najwyższe oceny na egzaminach? Jeś1i tak, to z jakich przedmiotów?
Sprzedaż i pozyskiwanie klientów
Czy kiedykolwiek pracowałeś w dziale sprzedaży? Jeśli tak, to jakie miałeś osiągnięcia w tej dziedzinie? Na przykład:
- Czy zdarzało ci się systematycznie przekraczać założone cele sprzedaży? Jeśli tak, to o ile procent lub o jaką kwotę?
- Czy zdarzyło ci się przekroczyć założone cele sprzedaży w jakimś miesiącu/miesiącach czy kwartale/kwartałach? Jeśli tak, to o ile procent lub o jaką kwotę?
- Jak plasowałeś się w rankingu sprzedawców w swojej firmie?
- Czy zdarzyło ci się przyczynić do zwiększenia przez twoją firmę udziału w rynku? Jeśli tak, to o ile procent lub o jaką kwotę?
- Czy kiedykolwiek pozyskałeś dla firmy kluczowego klienta?
- Za obsługę jakich kluczowych klientów jesteś/byłeś odpowiedzialny?
- Czy udało ci się doprowadzić do powstania grupy zadowolonych, lojalnych, powracających klientów lub rozszerzyć grupę nowych klientów? Jeśli tak, to o ile procent lub o jaką kwotę powiększyło to wyniki?
- Czy dostawałeś nagrody za wyniki sprzedaży od swojej firmy lub spoza niej?
- Czy wdrożyłeś jakieś zwiększające sprzedaż pomysły promocyjne lub marketingowe?
Administracja, obsługa klienta i księgowość
Czy pracowale5 kiedykolwiek w dziale obsługi klienta lub współuczestniczyłeś w prowadzeniu jednostki organizacyjnej? Jeśli tak, to:
- Czy przyczyniałeś się do zmniejszenia liczby skarg, reklamacji itp.?
- Czy wprowadzałeś bądź usprawniałeś jakieś systemy i/lub procedury administracyjne?
- Czy twoje przyjście do firmy czy jednostki organizacyjnej lub rozpoczęcie projektu zaowocowało jakimiś wymiernymi zmianami w firmie?
- Czy zdarzyło ci się dokonać informatyzacji starego, „papierowego” systemu zarządzania?
Zakres obowiązków i odpowiedzialności
- Czy w którymkolwiek ze swych miejsc pracy byłeś odpowiedzialny za zakupy dóbr lub usług?
- Czy kiedykolwiek spoczywała na tobie odpowiedzialność za wykonanie budżetu? Jeśli tak, to o jakim poziomie czy rzędzie wielkości mówimy?
- Czy nadzorowałeś personel? Jeśli tak, to w jakim zakresie i za jaką liczbę osób byłeś odpowiedzialny?
- Czy byłeś odpowiedzialny za – formalne bądź nieformalne – szkolenie ludzi? Jeśli tak, to w jakim zakresie, jaką liczbę i jakiego typu pracowników przeszkoliłeś?
- Czy wobec innych pracowników prowadziłeś – mniej lub bardziej oficjalnie – coaching czy mentoring?
Planowanie i organizowanie imprez, występów, konferencji, oraz logistyka
- Czy zorganizowałeś jakieś imprezy, spotkania czy konferencje? Jeśli tak, to jakiej wielkości (liczba uczestników i budżet, jeśli można wiedzieć), gdzie i kiedy miały one miejsce?
- Czy byłeś zaangażowany w znaczące projekty relokacyjne.
- Czy miałeś kontakty z dużymi dostawcami? Z jakimi?
Komputery
- Jakie jest twoje doświadczenie w zakresie systemów, programów i sprzętu komputerowego?
- Z jakimi programami pracowałeś?
- Czy brałeś udział w tworzeniu stron internetowych lub rozwiązań systemowych? Jeśli tak, co to było i jak wpłynęło na kondycję biznesową firmy?
- Czy byłeś zaangażowany w jakieś projekty specjalne, wykraczające poza zakres formalnych obowiązków?
Mechanika, maszyny
- Czy pracowałeś z innymi – poza komputerami – maszynami i sprzętem? Proszę, wymień je oraz określ czas trwania takich doświadczeń w latach?
- Czy pracowałeś z urządzeniami w branży transportowej, jakich marek samoloty, maszyny rolnicze, ciężarówki, samochody, pojazdy czy rowery obsługiwałeś, serwisowałeś lub naprawiałeś?
Budownictwo, konstrukcje, instalacje
- Jeśli pracowałeś w tym obszarze, to przy jakiego rodzaju projektach? Jaki byt ich budżet?
Ogólne
- Ile czasu pracowałeś w konkretnej branży?
- Czy awansowałeś? Kiedy i na jakie stanowiska?
- Czy po jakimś czasie przydzielano ci dodatkowe zadania na tym samym stanowisku? Chodzi o kompetencje i czynności, które niekoniecznie łączyły się ze zmianą nazwy stanowiska i/lub wysokości wynagrodzenia.
- Czy proponowano ci udział w szkoleniach z zakresu zarządzania czy programach rozwoju umiejętności menedżerskich?
- Czy proponowano ci udział w projektach specjalnych, wykraczających poza formalny zakres obowiązków na twoim stanowisku? A czy ty kiedykolwiek się o to ubiegałeś? Z jakim rezultatem?
Pozytywne oceny pracy
- Czy kiedykolwiek otrzymałeś pisemną czy ustną pochwałę bądź list polecający od klienta czy przełożonego?
- Czy możesz przytoczyć sytuację, w której zaprezentowałeś wyróżniającą się postawę w obsłudze klienta? Jeśli tak, to co pozwoliło ci zorientować się, że klient jest zadowolony? (A także: Co z tego wyniknęło? Jak skorzystała na tym firma?)
- Czy jesteś laureatem jakichś nagród – firmowych bądź branżowych?
Działalność społeczna
- Czy wybierano cię do jakichś ciał przedstawicielskich (na przykład komisji socjalnej, BHP)? Na czym polegała twoja działalność?
- Czy należysz lub należałeś do klubów i organizacji zawodowych oraz biznesowych?
Publikacje, wystąpienia publiczne
- Czy zdarzyło ci się publikować artykuły lub inne materiały w prasie lub w książkach? Jakie to były publikacje?
- Czy występowałeś na konferencjach lub wygłaszałeś mowy na forum publicznym? Jeśli tak, wymień szczegółowo poruszane tematy. Jak liczne audytoria śledziły twoje wystąpienia?
Przewidywania
- Jaką wartość dodaną wniesiesz do zatrudniającej cię firmy? Co twoim zdaniem stanowi o tym, że będziesz darczyńcą, cennym zasobem, czy nawet źródłem nowych zasobów a nie po prostu żebrzącym o pracę petentem?
- Na czym według ciebie polega twoja przewaga nad innymi kandydatami o podobnych kwalifikacjach?
